Frequently Asked Questions

WHO CAN REGISTER?


No matter what type of services you offer to your customers, whether you are a sole trader or you have few employees already, you can advertise on the app.




HOW TO SET UP AN ACCOUNT?


The registration process is simple. You download the app for free from the app store or play store
Once the app is installed, you can either use your email or mobile number to sign up as a service provider.
You will receive a verification email when you register with your email address. Make sure you check your spam box if you haven’t received within 5 minutes. When you click on the link in the email, your account will be activated.
If you registered using your mobile number, you will receive a 4 digit Pin Code(OTP) which you have to insert in the app (the OTP screen).Once you have added the correct number, your account will be activated.




HOW TO CREATE AN AD?


It is straightforward to create an ad. Under the POST AD section, you will be able to create a profil for your business. You can upload upto 5 pictures and add the details which will help customers to make an informed decision about your services. Add as much details in the description as possible. If you need any help, please contact our friendly customer support number.




IS IT FREE?


You get the first month free for you to get use to the app. After the first month, we will contact you regarding how you can keep enjoying the benefits of using Rezo. If you decide to not take any of the packages, your advert will be deactivated and not visible on the app.




HOW DO I PAY?


If you are happy to proceed with one of the packages (We are sure you will!), you can make a payment via one of the options:
⦁ In App purchase
⦁ Bank Transfer to our MCB Account
⦁ Juice Transfer
We will send you a receipt once we have received your payment which can the upto 3 working days depending on the payment method you choose.




WHAT PACKAGES ARE AVAILABLE?


We currently offer 2 packages Silver (6 months) and Gold (12 months). They are both at Rs115(inc. VAT) per month.




HOW DO I KNOW IF PEOPLE ARE LOOKING AT MY AD?


At the end of every month, we will send you a message telling you how many views your advert has been getting and how it is performing historically. Make sure you have your notifications on to be able to receive notifications on your phone.